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Phase I: Getting Ready
Deciding short-term who’s in charge of what
Assessing organization priorities and health
Hiring interim manager, particularly if not ready to hire or in crisis
Developing profile of new executive attributes, knowledge, skills
Setting a competitive compensation strategy
Saying an appropriate good to your departing executive
Understanding and dealing with departing executive’s legacy
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Phase II: Recruiting
Agreeing on a
recruitment strategy, including diversity outreach
Proactively seeking candidates
Screening and ranking candidates against profile
Completing thorough reference checks before final interviews or
selection
Spending informal time with finalists and introducing to key
stakeholders
Selecting and negotiating
Having a back-up plan if first candidate declines
Completing letter of appointment |
Phase III: Post-Hire
Welcoming and introducing new executive
Orienting new executive to organization and community
Making agreements between board and new executive on three- and
six-month work plan
Agreeing on executive evaluation process
Executive development planning by new executive with board support
Agreeing on
when to revisit strategic
plan and direction of organization
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Rushing to hire
Making hasty decisions with out assessing needs
Becoming frozen and indecisive: too much process
Employing overly rational process that ignores feelings of loss, anger,
etc.
Underestimating time and help required
Not
asking for help when needed
Denying real condition of organization
Recruiting too soon
Misreading needs of the organization; attempting to hire executive
exactly like (or opposite) departing executive
Hiring an
inappropriate interim manager, often someone liked and admired on staff
or board but not experienced in what’s needed
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Advertising a non-competitive salary, limiting applicant pool
Expecting a diverse pool with out outreach and networking
Getting buried in resumes and process with inadequate systems
Appointing “obvious successor” with insufficient thought or checking
Doing reference checks too late to influence finalist selection
Appointing a new executive with board divided on decision
Not fully
disclosing to finalist condition
of organization and first year expectations
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Not
welcoming or introducing new executive to community
Succumbing to exhaustion and abandoning new executive during first 30-60
days
Micromanaging
Giving insufficient priority to shifting roles and relationship building
in first month
New
executive becoming overwhelmed, ignoring board and stakeholder relation
ships, staff or administration; having difficulty in balancing all three
Curtailing surprises for new executive and board
Paying no
attention to work
plans or evaluation system
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